Book YOUR Kayak Adventure
Ready to book your Kayak Adventure? Please contact us using the below form. Once we have your details, date and time preferences we will send you a booking confirmation and invoice for payment.
INFORMATION
Hello! Hong Kong acts as booking agent for A-Team Edventures and is solely responsible for the booking process. Hello! Hong Kong can not be held responsible or liable for anything which occurs on the day of the activity including but not limited to you missing your scheduled activity and accidents.
Cancellation/no-shows etc. If you need to cancel your booked activity for any reason the following cancellation fee will apply:
20% cancellation fee will be levied (80% refund) if you cancel more than 30 days in advance of your booked activity.
40% cancellation fee will be levied (60% refund) for cancellations between 15 and 29 days.
60% cancellation fee will be levied (40% refund) for cancellations between 7 and 14 days.
NO refund for cancellations under 7 days or a “no-show”.
Commencement Participants are to arrive at the agreed pick up point on the date of the kayaking activity, at the agreed time. Late arrivals will need to make their own way to the kayaking centre to join the activity. If they are not able to travel to join the activity, due to being very late and the session having already started, late-comers are treated as “no show”.
Alterations, amendments, curtailment and/or cancellation by us; bad weather
You understand and accept flexibility is needed when carrying out outdoor activities, so:
(a) Curtailment/cancellation, etc. – As a professional programme provider, we may find it necessary to discontinue, curtail, vary, reschedule and/or terminate a part or all of an Activity or the Programme, whether due to forces of nature, medical necessities, safety, capability or other material issues/problems in the group or other reasons that in our judgment (and at our discretion), we consider prudent.
(b) Control over participation – our key objective is to deliver a successful Programme, in accordance with our “Culture of Safety” and operating requirements. Accordingly, we may refuse, curtail or terminate the participation of any Participant, who we, in our judgment (and at our discretion) consider to be unsuitable or incapable of meeting the rigors or requirements of the Activities and/or the Programme, or who fails to comply with instructions given or safety and/or other relevant requirements that we apply.
(c) Bad weather – If bad weather is forecast, we will keep you informed and make a final decision as to whether the Progamme will proceed, (whether on the original or on a modified Activities basis) or will be postponed, based on the relevant considerations including the safety aspects, in our professional judgement. If we alter significantly or cancel all or a material part of your Programme or its Activities, we will offer a reasonable comparable alternative Activity or offer an alternative comparable Programme within the following 6 month period. As bad weather is outside of our control, our practice is to offer alternative arrangements, as described above, rather than a refund.
(d) Reasons for a decision made under this will be provided to you as soon as practicable in the circumstances. The Client acknowledges and accepts that we have the right and discretion to take such decisions.